Products

Which size should I order?

When buying online it can be hard to know what's the perfect size for you, so in order to make sure you can order your garment with the perfect fit, we have made sure to add a sizing guide below all items on the website. 

Our sizing is true to size unless stated otherwise, so if you wish for an oversized fitting we would recommend for you to order a size larger than your perfect fit. 

If you still have doubts make sure to contact us via email and we will be more than happy to help.

How should I wash my items?

For best results we recommend washing on cold water, or hand wash, then hang dry the items. Totes should not be washed.

Ordering

How do I change or cancel my order?

Unfortunately, all orders are final once they have been placed. To have the fastest shipping possible, orders are processed right away! Thank you for your understanding!

Can I modify my order?

Once you have placed your order and been charged, we cannot modify the components. 

If you want to change the address, you can try to email us, and maybe we can help you. If not, you must wait until you receive the tracking number, and then you can contact the shipping agency and change it.

What payment method do we accept?

Shipping, Returns & Exchanges

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.

Do you accept returns/refunds?

Yes. See the exchange/return policy page here

Do you ship overseas?

Yes, for now we only ship to all of Europe. Shipping costs will apply and will be added at checkout.

How can I get free shipping?

The shipping is free in orders to Portugal.For other countries, shipping rates vary by country and will be calculated at checkout.

How can I get the tracking code?

After payment confirmation, your order tracking number will be sent to your email.